Frequently Asked Questions
Most frequent questions and answers
If your credit or debit card was refused while placing an order on zouksouk.com, please re-submit your order using a different card or opt for pay on delivery. For details on why your card was refused, please contact your card issuer.
We aim to keep the full range of colors in stock at all times. If the color is displaying ‘out of stock’ we should be getting the color back in stock in due course – usually within a couple of weeks.